Ordering a gaming PC using a Secret Shopper

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The customer service from some of these companies is incredibly bad. And they offer up some crappy advice.

It's finally time again for PC Secret Shopper - where we document the entire experience of ordering a gaming system from your favourite PC system integrators. Let's see how they did.

Go to 1 min. to avoid some unimportant stuff

 

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entire experience of ordering a build?

you literally just click buttons, buy, then receive it in the mail

 

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entire experience of ordering a build?

you literally just click buttons, buy, then receive it in the mail

It’s supposed to simulate the buying experience of someone who’s a bit of a noob with the process and so they require some hand holding from the seller via the phone.